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Service Manager job in Bell Gardens

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California (CA), Bell Gardens 40,000 - 60,000
Job Ref:  1553670484
Employer:  Log In or Register Here
Category:  Executive
Job Type:  Full Time
Country:  United States
State:  California (CA)
City:  Bell Gardens
Map: 
Salary and Benefits:  40,000 - 60,000
05/16/2018
Our Site: Delta 9

Service Manager
Service Manager is responsible for providing service to all our partner stores without missing a single store. Delta 9 strives to be the best in the industry with our distribution model. Service manager will work very closely with customer service as most customer service calls Involve some aspect of service. A well-qualified service manager would have the following skills, & abilities:
• Very well organized
• Management skills
• Critical thinking
• Salesforce
• Routing software
• Customer service
• Excel (formulas: vlookup, sumif, sumifs, countifs, etc)
Job description
Service manager is responsible for ensuring every store has been serviced weekly or contacted. The service manager will prepare routes for each driver's day including any new stores, additions, or special requests from our partners. Weekly reports would include using salesforce reporting to ensure every store has been contacted for service. Going through every service status the drivers have made to resolve any issues and contact stores as necessary. The service manager is responsible for creating every drivers route for all regions in California. Service Manger will also audit their employees time clocks, ensure proper breaks and no over time hours. You will manage a team to work efficiently and effectively, troubleshoot any issues with partners and drivers while out in the field.
ref: (1553670484)
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