Client Services job in Anywhere
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Anywhere, California (CA) Hourly Rate
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Our Site: Ganja Gold
Premier Cannabis Company seeking client Services Employee
This job is meant for the outgoing, intelligent and savvy communicator. You'll need to be eloquent and easily express yourself without appearing stuffy. Confidence will be key in both your written and verbal representation of our company and you must also demonstrate world class decorum to be considered.
This job is 70% over the phone. As THE point of contact for over 200 dispensaries across California. You'll also have to demonstrate the ability to perform rigorous and detailed follow up calls and emails to ensure our clients expectations of our service are consistently exceeded.
Here's what else we need you to be:
Fearless on the phone:
This job requires you to work with a multitude of personalities and situations that prove challenging at times. Even more, you won't have the benefit of being face. You have to be able to instantly connect with people.
Professional service background:
We need to be able to rely on you professionally handing of our clients within the guidelines and protocols we set for you. We need you to be able to assess a clients needs and remedy them swiftly and intelligently with both the client and companies needs in mind.
You're born to sell:
Our company has a host of products we offer in our lineup and we are constantly adding to it. You'll need to invest yourself in our products by learning the ins and outs of what we make. You'll be responsible for introducing our current clients to new products monthly, offering samples and following up on the experience of the buyers we work with to expand our footprint in shelves across California.
Salesforce is your thing:
We track all sales and the pursuit of our clients in Salesforce. Our ideal candidate has worked with Salesforce and knows it well. From reporting and order tracking, to the details of how we service each client, you need to be able to manage every aspect of our client accounts using this tool.
Be cooler than the cold side of a pillow:
Manning the phones, following up with clients and providing masterful customer service only works in our business if you possess one other quality......Charisma. Be the person everyone wants to get a drink with after speaking with you and you'll fit right in.
If this describes you in scary detail, we'd love to see your resume and set a meeting.
Don't have everything on the list covered? Reach us anyway and tell us why you should have a shot. We consider every background, work experience level and all populations.